Effective Date: 16th September 2025
At Red Petal (a brand of Twyla Consumers Private Limited), we treat the privacy of our customers and visitors with utmost importance. This policy outlines the steps we take to safeguard your personal information when you interact with our Website www.redpetal.life, place an order, or communicate with us.
We want to reassure you that we do not sell, rent, or trade your personal information (such as name, address, phone number, or payment details) to any third party without your consent.
Please read this Privacy Policy carefully to understand how we collect, use, and protect your data.
- Data We Collect
We may collect and process the following data from you:
- Information you provide by filling out forms on our Website, including account registration, checkout, or customer support queries.
- Details of transactions carried out through our Website.
- Communications you send to us via email, WhatsApp, or phone.
- Details of your visits to our Website, including but not limited to traffic data, location data, weblogs, and browsing behavior.
We may also use third-party analytics and marketing tools to understand visitor behavior and improve our services. These tools may capture information through cookies and tracking technologies.
- Cookies and IP Addresses
- We may collect data about your computer, including IP address, browser type, and operating system. This information is used for system administration, security, and statistical purposes.
- Cookies are small files stored on your device that help us deliver a more personalized experience. Cookies may be used to:
- Remember your preferences
- Track browsing activity
- Enhance Website performance
- You can decline cookies by changing your browser settings, but this may affect Website functionality.
- Please note that third-party advertisers or partners may also use cookies. We do not control third-party cookies.
- How We Protect Your Data
- All personal data collected is stored on secure servers protected by strict procedures and security measures.
- Payment information is encrypted using industry-standard Secure Socket Layer (SSL) technology and processed by secure gateways.
- We do not store your credit card details.
- You are responsible for keeping any password associated with your account confidential. Please do not share your password with anyone.
- While we strive to protect your personal data, transmission over the internet is not completely secure and is done at your own risk.
- How We Use Your Data
We may use your personal information to:
- Fulfill your orders and provide customer service.
- Ensure our Website is presented in the most effective way for you and your device.
- Provide you with information, offers, or updates about our products or services that may interest you.
- Notify you about changes to our products, services, or Website.
- Improve our services, Website, and customer experience.
- Share non-identifiable, aggregated statistics with our partners and advertisers.
We do not disclose identifiable information about you to advertisers.
- Third-Party Links
Our Website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we do not accept responsibility or liability for their policies or practices. We encourage you to read their policies before submitting personal data.
- Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time by contacting us.
- Changes to this Privacy Policy
Any updates or changes to this Privacy Policy will be posted on this page. You are encouraged to review this page regularly to stay informed about how we protect your personal information.
- Contact
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Twyla Consumers Private Limited
📧 info@redpetal.life
📱 +91-9821722420
🌐 www.redpetal.life
